Gestor/a de Servicios IT
Core
IT Service Manager responsible for application lifecycle management, packaging, distribution, and deployment within a banking sector project.
Role type
Senior IC IT Service Manager (Application Lifecycle)
Builds
Enterprise application catalogs, deployment pipelines, and update management systems for banking clients
Domain
Banking / IT Operations / Application Management
Required skills
Application lifecycle management, Windows/Intune/MECM/SCCM administration, compatibility testing, technical team coordination, security evaluation, documentation management, adoption analysis
Preferred skills
None stated
Technologies
Windows, Intune, MECM, SCCM
Responsibilities
Register demand, ownership, version, criticality, dependencies, licensing, and target population; Coordinate technical evaluation, security, compatibility, packaging, and user testing; Publish and deploy applications with acceptance criteria, pilot plans, and rollback plans; Manage updates, vulnerabilities, end-of-support, replacement, and retirement; Maintain catalog, metadata, documentation, and operational knowledge; Analyze adoption, failures, demand, and experience to prioritize improvements
Seniority
Senior, hands-on IC