Application Manager (Mensch)
Core
Ensuring stable operation of critical business applications, initially focusing on the 'Advisor' media billing software.
Role type
Application Manager (IT/Finance interface)
Builds
Stable operation of business-critical applications (Advisor, Doxis)
Domain
Media & Advertising / IT Operations
Required skills
Application support, Incident management, Service request handling, Process analysis, Change management, Stakeholder coordination
Preferred skills
Finance background, SQL, Databases, APIs, ECM/ERP systems (Doxis)
Technologies
Jira, Advisor, Doxis
Responsibilities
Coordinate stable operation of critical applications with internal teams and external partners; Manage incidents, service requests, and technical disruptions; Analyze processes and root causes of disruptions; Guide changes from requirement gathering to UAT and rollout; Facilitate coordination between business units, IT teams, and vendors; Take responsibility for lifecycle projects of additional enterprise applications.
Seniority
Entry-level to Mid-level