Lead Associate - Transactional Quality - REF111690U_2026279830 - (Airline Process - Corporate Travel - GDS)Vizag
Core
Monitor transactional processes, conduct audits, and analyze data to ensure quality standards and reduce customer comebacks in airline corporate travel.
Role type
Lead Associate - Transactional Quality
Builds
Quality assurance processes and performance reports for airline corporate travel transactions
Domain
Travel and Hospitality / Airline Operations
Deliverable
dashboards & analysis
Required skills
Transactional process monitoring, audit execution, root cause analysis, data analysis, report preparation, process improvement collaboration, compliance adherence
Preferred skills
Six Sigma, ISO quality management tools
Technologies
GDS (Global Distribution Systems)
Responsibilities
Monitor transactions for quality adherence, conduct regular audits and evaluations, analyze transaction data to identify trends, prepare detailed quality performance reports, collaborate on process enhancements, support staff training on quality standards
Seniority
Mid-level, hands-on IC