Issue Management Analyst (1LOD Risk Management)
Core
Support the operation of the first-line Issue Management framework across the global business, ensuring issues are accurately recorded, tracked, and remediated.
Role type
Operational Risk Analyst (Issue Management)
Builds
Issue management trackers, governance reports, and audit-ready evidence packs.
Domain
Financial services / Market infrastructure / Operational Risk
Deliverable
dashboards & analysis
Required skills
Data quality management, Issue lifecycle tracking, Stakeholder liaison, Risk reporting, Process adherence, Excel proficiency, Analytical review, Governance support, Action plan monitoring, Audit preparation
Preferred skills
MetricStream, Jira, Operational risk concepts
Responsibilities
Maintain accurate issue records and track remediation actions, Perform data quality checks and produce routine management information, Support governance meetings and capture decisions, Escalate overdue items and data inconsistencies, Assist with analysis of issue trends and risk themes, Prepare issue closure packs with evidence.
Seniority
Junior to Mid-level, hands-on IC