Quality Assurance Specialist
Core
Perform quality assurance checks to capture policy breaches, identify process gaps and risks, and recommend remediation actions for products and processes.
Role type
Quality Assurance Specialist
Builds
Compliance reports and process improvement recommendations
Domain
Financial services / Regulatory compliance (AML, Privacy Act, NCCP)
Deliverable
dashboards & analysis
Required skills
Quality assurance auditing, regulatory compliance analysis, risk identification, process gap analysis, remediation planning
Preferred skills
Analytical skills, technical skills
Responsibilities
Perform quality assurance checks to capture policy breaches and exceptions, Report quality assurance results to the Quality Assurance Manager, Analyse outcomes and identify areas of improvement, Review new processes and products for compliance and operational risk issues, Identify red flags and make recommendations for process improvements
