Compliance & Contact QA
1,075 open positions
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Quality Analyst SutherlandClark, PAMPANGA, ph 2mo Lead Customer Experience/Quality Analyst driving continuous improvement in customer interactions and team performance through observations, analysis, and coaching.
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QA/QC Manager - Human Services Program - Remote WfgrpRemote 2mo Develop, implement, and maintain quality control processes for a federal human services program serving vulnerable populations, including youth, young adults, and families.
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Mitarbeiter im Zentralen Qualitätsmanagement (m/w/d) Universitätsklinikum Gießen und Marburg GmbHGießen, Lahn, HESSEN 2mo Analyze risks and events, investigate complaints, and develop process improvements to ensure patient safety and quality at a university hospital.
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Referent Qualitätsmanagement / Quality-Performance-Manager (w/m/d) SRH Berufsbildungswerk Neckargemünd GmbHNeckargemünd, BADEN_WUERTTEMBERG 2mo Manage quality reports, develop KVP measures, and conduct audits to support strategic goals.
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Regulatory Engagement Specialist BaptistCarePerth, Western Australia 2mo Coordinate regulatory matters from receipt to closure, supporting responses to audits, reviews, notices, and compliance monitoring for aged care, disability, and community services.
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Quality and Compliance Specialist MontefioreRandwick, New South Wales 2mo Support commitment to excellence in aged care and community services by strengthening quality systems, supporting audit readiness, driving continuous improvement, and ensuring compliance with the Strengthened Aged Care Quality Standards.
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Early Years Quality and Compliance Manager BestchanceGlen Waverley, Victoria 2mo Lead quality, compliance, governance, and child-safe practices across Early Years services to ensure safe, high-quality environments for children and families.
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Intake Quality Assurance Specialist CoherehealthHyderabad 2mo Implement quality measurements, scoring, and performance improvement data to enhance operational efficiency and exceed industry standards for quality performance in US healthcare payer processes.
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Service Improvement Analyst NecDarwin, Northern Territory 2mo Monitor and report on the quality of processes, procedures, data, and information to ensure smooth service delivery for clients, including the Northern Territory Government.
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Spezialist Leakage-Management (w|m|d) für die ADAC Versicherung AG ADAC Versicherung AGMünchen, BAYERN 2mo Plan and execute Closed Files Reviews to identify leakage cases, analyze statistics to derive savings potential, and monitor the effectiveness of quality measures.
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Remediation Specialist SingtelRemote 2mo Investigate and resolve complex customer complaints and disputes arising from improper sales practices, acting as a customer advocate to ensure fair outcomes and regulatory compliance.
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Expert Quality Operations Specialist - Location Flexible PG&EBrisbane, Queensland $120k2mo Develop quality management plans and validate process controls to ensure compliance with external regulatory requirements in the electric utility sector.
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Spezialist Qualitätssicherung / Qualitätsmanagement (m/w/d) Hamburg DRK-Blutspendedienst Nord-Ost gemeinnützige GmbHHamburg, HAMBURG 2mo Planning and monitoring of quality assurance procedures, audit support, document management system administration, and participation in validations and risk management within a blood donation service.
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QA Specialist ClearscoretechnologylimitedLondon 2mo Own and evolve the Quality Assurance practice for global Customer Operations, analyzing interactions to drive systemic improvements in service quality and customer outcomes.
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Manager - Quality & Performance DownerBendigo, Victoria 2mo Oversee quality processes, compliance, performance reporting, and continuous improvement to ensure contractual obligations and high standards in healthcare services.
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Regulatory Change Quality Assurance Specialist NtrsManila, Philippines 2mo Independent quality assurance reviews of Regulatory Change Management controls, processes, data, and technology to ensure regulatory changes are identified, assessed, managed, and reported effectively.
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Quality Assurance Specialist - System Division, Rakuten Bank, Ltd. RakutenTokyo, Japan 2mo Ensure quality control of banking systems from requirements definition to system operation, managing faults and process compliance.
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Senior Analyst – HR Shared Services METRO/MAKROPune, Maharashtra, in 2mo Subject Matter Expert for HR operations, ensuring compliance, accuracy, and service excellence across end-to-end HR processes (Hire to Retire) via quality audits, escalation resolution, and SOP management.
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Data Quality Officer (m/w/d) (Voll- oder Teilzeit) ROLAND-GruppeRemote 2mo Central point of contact for data quality management, overseeing standards, metrics, and processes to ensure data quality in operational and transactional data stores and system interfaces.
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IT - Qualitätsbeauftragter (m/w/d) Finanz InformatikMünster, Westfalen, NORDRHEIN_WESTFALEN 2mo Ensuring quality requirements are met across all project phases for Sparkassen processes and core OSPlus components like KURS, DMS, ICM, and HR systems.
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Training and Quality Manager↗ ConcentrixMexico City, Mexico 2mo Overseeing and managing training and quality assurance programs to enhance employee skills and ensure consistent quality standards across departments.
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Quality Improvement & Compliance Manager SeenhealthSeen Tech $120k2mo Translate quality and compliance strategy into execution, manage audits, investigate grievances, and drive corrective actions for a PACE program serving seniors.
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Risk and Quality Manager Eastern Melbourne Healthcare NetworkHawthorn, Victoria 2mo Ensuring public sector projects adhere to highest standards of risk management and quality assurance.
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Senior Customer Service Quality Assurance Specialist CoupangTaipei 2mo Design and execute customer service quality assurance and continuous improvement strategies for Coupang Taiwan's e-commerce and delivery services, leveraging data analysis and cross-functional collaboration to enhance customer experience.
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Profesional social - Teleasistencia↗ Tunstall Healthcare GroupMadrid, Community of Madrid, Spain 2mo Quality role responsible for monitoring calls, improving processes, and ensuring team readiness to manage incoming, outgoing, and technical alarm calls for a teleassistance center.
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T&L: Quality & Risk Management Director↗ DeloitteSingapore, Singapore 2mo Director leading the execution of quality and risk programs, standards, and workflows for Tax & Legal engagements across Southeast Asia.
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Regional Quality Process Improvement Manager: Home Health 21st Century Home Health Services Inc.Walnut Creek, California 2mo Own clinical quality across a home health region by monitoring care delivery, tracking metrics, and implementing process improvements to ensure safe patient outcomes.
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Quality Assurance Operation Cermati-ComJakarta, Jakarta, id 2mo Evaluate team operations and provide feedback through calibration meetings and result evaluation reports.
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Qualitätsmanagement-Koordinator (m/w/d) MEDIAN Unternehmensgruppe B.V. & Co. KGBad Salzuflen, NORDRHEIN_WESTFALEN 2mo Coordination of quality management processes, audits, and continuous improvement initiatives within the healthcare sector.
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Coastal Safety Officer Surf Life Saving QueenslandSouth Brisbane, Queensland 2mo Administrative and compliance officer supporting operational reporting, grant administration, and quality management systems for coastal safety services.
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Compliance Officer Trilogy Care PtyBowen Hills, Queensland 2mo Ensuring suppliers meet standards to deliver safe, high-quality, government-funded aged care services by verifying documentation and maintaining compliance records.
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Complaint Officer – Expression of Interest Envest Direct Agencies PtyBundoora, Victoria 2mo Manage customer complaints end-to-end, ensuring fair and timely resolution in line with regulatory requirements and internal standards.
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Senior SMSF Accountant/Reviewer – Remote Heffron ConsultingRemote 2mo Senior quality reviewer for SMSF accounting work, ensuring tax and SIS compliance and improving process efficiency.
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Qualitätsbeauftragter für Qualitätsmanagement (m/w/d) bbw HochschuleAdlershof 2mo Coordinate and develop the university-wide quality management system, ensuring compliance and supporting accreditation and certification processes for study and teaching quality.
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Facilitator APM Group SandboxAdelaide, South Australia 2mo Ensure adherence to VET sector quality standards through compliance audits, course reviews, and assessment validation.
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Operational, Quality and Compliance Manager Hiring4HealthAlbion Park, New South Wales 2mo Deliver the organisational quality and compliance program to meet the Aged Care Quality Standards through clinical audits and monitoring across multiple locations.
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Governance, Risk & Quality Team Leader Bidgerdii Community Health ServiceRockhampton, Queensland 2mo Senior leadership role providing strategic oversight of governance, risk management, quality systems, accreditation, and organizational compliance for an Aboriginal and Torres Strait Islander community health service.
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Checking Comm AgoraVic, Victoria 2mo Review and verify communication content for accuracy and compliance while monitoring channels for quality.
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Governance, Policy & Quality Officer (Sydney/Melbourne/Brisbane) JMC PtySydney, New South Wales 2mo Support the implementation and continuous improvement of governance, policy, and quality frameworks for a higher education provider.
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Complaints Manager AmpMelbourne, Victoria 2mo Supervise a team of Complaints Specialists to ensure operational targets, service standards, and regulatory compliance (RG 271) are met while supporting fair customer outcomes.
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Qualitätsmanagement-Koordinator (m/w/d) Quellenhof KG Salze-Klinik GmbH & Co. MEDIAN Klinik am Burggr. B. SalzuflenBad Salzuflen, NORDRHEIN_WESTFALEN 2mo Coordinating quality management processes, audits, and continuous improvement initiatives for medical rehabilitation clinics.
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QA Lead - Houston Experience Center CloverhealthHouston 2mo Own and mature the end-to-end Quality Assurance program for Clover's Houston Experience Center, ensuring accuracy, empathy, and compliance across all member interaction channels.
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Chargé de projet Qualité Produits H/F Veolia Environnement SAMauguio, Occitanie, fr 2mo Ensure compliance with regulatory and contractual requirements for water quality in wastewater and drinking water, guarantee data reliability, and support field teams and territories in using tools and procedures.
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Medicare Compliance Project Manager ScanhealthplanLong Beach, CA $92k2mo Lead regulatory audit readiness and execution for Medicare Advantage and healthcare programs, coordinating responses to CMS and federal/state audits.
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Mitarbeiter (w/m/d) Externe Qualitätssicherung Asklepios Klinik Weißenfels GmbHWeißenfels, Saale, SACHSEN_ANHALT 2mo Monitor quality indicators and coordinate structured dialogue with regional quality assurance agencies (LAG) for private clinics in Saxony/Saxony-Anhalt.
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