Director of IT Service Operations, Pacific
On-site
Core
Lead and enhance IT support services across Accor's corporate offices in the Pacific, balancing global standards with local business needs.
Role type
Director of IT Service Operations
Builds
IT support services and operational processes for corporate offices
Domain
Hospitality / IT Service Management
Required skills
ITSM practices, asset lifecycle management, regional budget management, P&L responsibility, stakeholder management, KPI monitoring, automation, process optimization
Preferred skills
None stated
Technologies
None stated
Responsibilities
Lead and develop a high-performing IT support team; oversee end-to-end IT service operations; drive continuous improvement through KPI monitoring and automation; manage assets, vendors, and service providers; act as a key point of contact for stakeholders.
Seniority
Director, senior leadership