Application Manager (m/w/d)
Core
Managing the stable operation and continuous development of business and enterprise applications, including incident/problem/change management and release coordination.
Role type
Application Manager
Builds
Business and Enterprise Applications
Domain
Energy sector IT
Required skills
ITIL-based service management processes, application and interface knowledge, database management, complex IT system landscape understanding, agile methodologies (Scrum/Kanban), ticket and workflow system usage
Preferred skills
Project support for new function introductions, external vendor and software manufacturer collaboration, operational and application documentation maintenance
Technologies
TOPdesk, Jira, Azure DevOps
Responsibilities
Incident, problem, change, and service request management; Planning and coordination of releases, updates, and maintenance measures; Analysis of functional requirements and coordination of technical implementation with business units and IT teams; Support of projects for introducing new functions and transitioning solutions to regular operation; Collaboration with external service providers and software manufacturers; Maintenance of operational and application documentation