uCMDB Support Engineer (m/f/d)
On-site
Core
Provide 2nd and 3rd level support for uCMDB, ensuring stable application operations and interface integrations.
Role type
uCMDB support engineer
Builds
Stable uCMDB environment and application operations
Domain
IT Operations / Configuration Management
Required skills
uCMDB support, application operations, integration support, incident coordination, vendor coordination, troubleshooting
Preferred skills
ITSM experience, CMDB concepts, enterprise application support
Technologies
uCMDB
Responsibilities
Provide 2nd and 3rd level support for uCMDB during business hours, Support daily application operations, Provide basic support for interfaces and integrations, Coordinate technical issues with the software vendor, Assist in troubleshooting and operational maintenance
Seniority
Mid-level, hands-on IC