CareerPlan

IT Operations Analyst III

Toronto, Ontario, CAFull-timeCA$60k–CA$84k2026-11-05 → 2026-11-10

Core

Oversee IT Asset Management, provide advanced technical support, and manage automated workflows for IT operations.

Role type

Senior IT Operations Analyst

Builds

IT service management processes, automated workflows, and operational dashboards

Domain

Financial Services / IT Operations

Deliverable

dashboards & analysis

Required skills

ServiceNow, SCCM, Power BI, Power Automate, ITIL, IT Asset Management, O365/SharePoint, A+ Certification

Preferred skills

PowerShell, enterprise-scale IT experience, data governance, scripting

Technologies

ServiceNow, SCCM, Power BI, Power Automate, Microsoft O365, SharePoint, PowerShell

Responsibilities

Oversee IT Asset Management processes; Administer ServiceNow for incident and change management; Manage automated workflows using Power Automate; Build and enhance Power BI dashboards; Provide technical support and resolve complex IT incidents; Collaborate on infrastructure evolution and application deployment.

Seniority

Senior, hands-on IC