Analista de Governança e Conformidade de TI - PL
Core
Support the implementation and maintenance of IT policies, standards, and procedures to ensure adherence to governance frameworks and regulations; manage the IT contract portfolio and monitor vendor SLAs.
Role type
IT Governance and Compliance Analyst
Builds
IT governance frameworks, audit reports, and contract management processes
Domain
IT Governance, Compliance, and Contract Management
Deliverable
dashboards & analysis
Required skills
COBIT 2019, ITIL V3+, Contract Management, Process Mapping, KPI/OKR Monitoring
Preferred skills
ITIL and/or COBIT certifications
Technologies
COBIT, ITIL, Office/Google Suite
Responsibilities
Support implementation and maintenance of IT policies and procedures; Participate in internal audits; Map and document IT processes; Monitor IT contract portfolio and vendor SLAs; Collaborate on continuous improvement projects.
Seniority
Individual Contributor
