Quality Systems Specialist
Core
Operate and govern the enterprise electronic Quality Management System (eQMS) as a super user, providing daily administration, user support, and continuous improvement.
Role type
eQMS Super User / Quality Systems Specialist
Builds
Enterprise electronic Quality Management System (eQMS)
Domain
Quality Management Systems / Regulated Enterprise Software
Deliverable
dashboards & analysis
Required skills
eQMS administration, user access management, system troubleshooting, training delivery, workflow analysis, data visualization, stakeholder coordination, release readiness, change management, process improvement
Preferred skills
Power BI, reporting tools, workflow automation, regulated environment experience, system administration, business analysis
Technologies
eQMS platforms, Power BI, enterprise software
Responsibilities
Manage daily eQMS administration including user access, security roles, and routine maintenance; Provide first-level user support and troubleshoot system issues; Partner with module owners on governance, requirements, testing, and deployment; Develop and maintain training resources and monitor user adoption; Create dashboards to analyze system usage and identify automation opportunities