Quality Assurance Associate, Document Custody – Perpetual Corporate Trust
Core
Conduct monthly quality reviews of incoming security documents, support compliance enquiries, and maintain operational controls for client securitisation audits.
Role type
Quality Assurance Associate (Document Custody)
Builds
Operational controls and service quality for Document Custody
Domain
Financial Services / Corporate Trust / Mortgage Documentation
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
quality assurance, compliance, data governance, operational processing, mortgage documentation knowledge, data reconciliation, vendor governance
Preferred skills
mortgage due diligence, mortgage loan quality control, problem solving, attention to detail, customer service, relationship management
Responsibilities
Complete monthly quality reviews of incoming security documents; Review work completed by new team members undertaking verification and data entry training; Coordinate security document packets required for client securitisation audits; Respond to investigation, complaint and legal notice enquiries; Maintain policies, procedures, operational risk controls and assigned control testing; Complete data reconciliations and maintain accurate records within Content Manager; Support vendor governance and identify operational trends, issues and improvement opportunities.