Quality Assurance Team Leader - RCM
Core
Lead quality assurance operations for healthcare revenue cycle management clients, ensuring audit accuracy, compliance, and continuous improvement.
Role type
Senior IC quality assurance team leader (healthcare RCM)
Builds
Quality assurance programs, audit validations, and performance dashboards for healthcare clients
Domain
Healthcare / Revenue Cycle Management
Required skills
Healthcare revenue cycle management, quality auditing, audit validation, root cause analysis, performance trend analysis, quality reporting, stakeholder management, Microsoft Excel, process standardization, risk mitigation
Preferred skills
None stated
Technologies
Microsoft Excel, quality management systems
Responsibilities
Conduct audit validations and "audit-the-auditor" reviews, lead calibration sessions, oversee quality reporting and dashboards, develop remediation plans, identify training needs, provide coaching to auditors, monitor compliance, escalate quality risks
Seniority
Mid-level, hands-on IC