Compliance Officer
Core
Ensuring suppliers meet standards to deliver safe, government-funded aged care services through high-volume phone-based verification and record-keeping.
Role type
Senior IC compliance operations officer (call centre)
Builds
Accurate compliance records and supplier adherence to government standards
Domain
Aged care / Support at Home / Government-funded services
Deliverable
dashboards & analysis
Required skills
High-volume outbound/inbound calling, documentation verification, KPI management, multi-tasking (calls/emails/admin), Microsoft 365 proficiency, incident investigation support, process improvement
Preferred skills
CRM experience, aged care/NDIS knowledge
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