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Sr. Manager, Quality Control

Los Angeles, United StatesFull-time2026-09-29 → 2026-10-08
Hybrid

Core

Architect and lead the Quality Control Monitoring function to provide independent, first-line oversight of Sunbit's lending processes, credit policies, and merchant controls using data-driven monitoring capabilities.

Role type

Senior Manager, Quality Control & Operational Risk

Builds

Automated preventative monitoring platform, analytical frameworks, and governance processes for continuous oversight of credit underwriting and merchant compliance.

Domain

Consumer Fintech / Lending / Regulatory Compliance

Required skills

Quality control program design, compliance risk analytics, operational risk monitoring, credit policy execution oversight, merchant agreement compliance monitoring, business process controls, regulatory examination response, data-driven risk monitoring platform design, cross-functional influence, audit response coordination

Preferred skills

POS lending experience, BNPL experience, point-of-care financing experience

Technologies

Automated rule logic, alert thresholds, defect taxonomies, remediation tracking workflows, credit decisioning systems, fair lending analytics, credit bureau reporting systems

Responsibilities

Design and implement automated preventative monitoring for credit underwriting and merchant compliance; monitor business process controls across the loan lifecycle; own the monitoring platform and analytical tooling; detect and classify systemic failures vs isolated defects; drive end-to-end remediation of QC findings; define and track KPIs/KRIs for the QC function; lead preparation for regulatory examinations and internal audits; support and validate audit responses; influence outcomes across cross-functional teams in a matrixed environment.

Seniority

Senior, hands-on IC with people management