AO5 Advisor - Real-time Network Management
Core
Develop governance documentation, procedures, and training materials to improve incident and disruption management processes for a Queensland Government department.
Role type
Senior IC governance and process improvement advisor
Builds
Governance frameworks, work instructions, and training programs for operational teams
Domain
Public sector / Government operations
Required skills
Governance and compliance knowledge, process improvement, documentation development, training material creation, stakeholder management, data accuracy, SharePoint management
Preferred skills
Experience in government or regulated environments, continuous improvement methodologies
Responsibilities
Review and update disruption management governance documentation, develop procedures and work instructions, create practical training content, coordinate training rollouts, maintain documentation in SharePoint, support data requests
Seniority
Senior, hands-on IC