Qualitätsmanagementbeauftragte*n (m/w/d) - Job mit Sinn!
Core
Managing quality assurance systems, conducting internal audits, and overseeing complaint management for a social work organization supporting people with mental illnesses.
Role type
Quality Management Officer (QM Officer)
Builds
Internal quality management processes and documentation
Domain
Social work / Mental health services
Deliverable
dashboards & analysis
Required skills
Quality management methodology, internal auditing, complaint management, knowledge management, data protection coordination, moderation, Microsoft Office, Visio
Responsibilities
Maintain and expand the digital QM system, conduct QM circles and internal audits, support AZAV implementation, manage knowledge documentation, serve as central contact for complaint management, coordinate with data protection officer
Seniority
Mid-level, specialized role