Incident Manager - Services financiers- Île-de-France
Core
Identify and resolve major IT incidents, coordinate technical teams, and implement preventive measures for financial services clients.
Role type
Senior IT Incident Manager
Builds
IT service stability and incident response for banking and insurance clients
Domain
Financial services / IT Operations
Required skills
IT incident management, technical team coordination, system monitoring, audit execution, KPI analysis, ITSM tools, infrastructure knowledge, English fluency
Preferred skills
Zabbix, Grafana, IT certifications
Technologies
ITSM, Zabbix, Grafana, Excel
Responsibilities
Identify and resolve major IT incidents, coordinate technical teams during incidents, implement preventive measures, monitor systems for anomalies, conduct system audits
Seniority
Senior, hands-on IC