International IT Support Engineer
Core
Provide technology governance, operational oversight, and support to the Group's international offices, ensuring alignment with Group technology standards, policies, security requirements, and operational processes.
Role type
Senior IT Support Engineer (Governance & Operations)
Builds
Technology governance frameworks, compliance reports, risk assessments, and operational standards for international offices
Domain
Banking / Financial Services / IT Governance
Required skills
IT governance, technology risk management, IT operations, cybersecurity, audit support, regulatory compliance, incident management, change management, asset management, server room management
Preferred skills
Banking or financial services experience, ITIL practices, IoT support
Technologies
Endpoint technology, IoT, server infrastructure, audit tools
Responsibilities
Support international offices in complying with Group technology policies and standards; Act as a primary point of contact between Group Technology and international offices; Support technology risk management activities across international offices; Support audit and regulatory review preparation and evidence collection; Support alignment of server rooms and equipment rooms with Group standards; Monitor operational issues and coordinate with relevant teams for resolution