Mitarbeiter im Zentralen Qualitätsmanagement (m/w/d)
Core
Analyze risks and events, investigate complaints, and develop process improvements to ensure patient safety and quality at a university hospital.
Role type
Quality Management Specialist (Risk & Complaints)
Builds
Quality management systems, error reporting systems (CIRS), and audit processes
Domain
Healthcare / Hospital Quality Management
Deliverable
dashboards & analysis
Required skills
Risk analysis, process improvement, audit planning and execution, root cause analysis, regulatory knowledge, reporting, system administration
Preferred skills
Leadership experience, additional quality management qualification
Technologies
CIRS, Microsoft Office (Word, Excel, Outlook), digital documentation systems
Responsibilities
Analyze and process complaints and quality/safety events, support clinical and administrative areas, conduct internal and external audits, develop improvement measures, manage error reporting systems
Seniority
Mid-level, experienced professional