Contact Center Technology

1,107 open positions

Implementation Manager, Healthcare FlipBrooklyn $120k–$150k Lead technical onboarding, configure integrations and workflows, and ensure successful production launches for healthcare and eCommerce clients using Voice AI.
Customer support lead ContentedChristchurch, New Zealand Build and own the customer support function from the ground up for a SaaS platform that transforms business conversations into client-ready outcomes.
Customer Success Manager GENTY recruitmentRemote Manage a portfolio of US staffing industry clients by driving onboarding, account strategy, technical workflow setup, user training, and long-term growth.
Customer Success Engineer TaskletSan Francisco $140k–$185k Handle inbound support, talk live with users, proactively help high-value customers, and automate/improve the system to reduce workload while ensuring customer success.
Customer Success Account Manager RichpanelBengaluru Own end-to-end success for a portfolio of high-value e-commerce brands, driving AI adoption, renewals, and expansion for Richpanel's AI-first customer service platform.
Strategy & Operations Manager, CX GlossGeniusOnsite or remote · New York City · +1 more · $130k – $145k $160k Build cost models, automation strategies, and cross-functional playbooks to scale customer support without proportional headcount growth.
AI Agent Implementation Specialist SuperRemote $20k–$24k Transform customer SOPs, documents, and workflows into structured, accurate AI behavior for multi-channel AI agents (phone, SMS, email) in the real estate vertical.

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