Junior Manager Customer Success
Core
Managing customer onboarding and providing technical consultation for B2B clients to build long-term relationships and optimize the customer journey.
Role type
Junior Manager Customer Success
Builds
Shop solutions and interface integrations for B2B clients (via careerplan.io/jobs/963731-junior-manager-customer-success-at-ipo)
Domain
B2B E-commerce / Loyalty Programs
Required skills
Customer Relationship Management, B2B project management, technical understanding of front-end and back-end solutions, process optimization, bilingual communication (German/English)
Preferred skills
Entrepreneurial mindset, team player attitude
Technologies
Shop solutions, interface integrations
Responsibilities
Manage onboarding for new customers, support ongoing customer care, develop technical solutions for client needs, optimize the end-to-end customer process
Seniority
Junior, hands-on IC
