Account Manager, SME & Growth, AU
Core
Own the commercial relationship for a portfolio of ambitious Australian SME and growth businesses, driving product adoption, retention, and revenue growth.
Role type
Senior Account Manager (SME & Growth)
Builds
Strategic partnerships and commercial outcomes for Australian SMEs using Airwallex's financial operating system.
Domain
Fintech / Global Payments / Financial Infrastructure
Deliverable
client delivery
Required skills
consultative selling, account planning, complex commercial negotiation, multi-threaded relationship management, strategic account growth, pipeline management, data-driven prioritization, cross-functional partnership
Preferred skills
fintech/payments/SaaS sales experience, API/integration knowledge, Salesforce proficiency, experience in professional services/consulting/accounting/healthcare
Technologies
Salesforce, Airwallex platform (payments, treasury, API solutions) (via careerplan.io/jobs/301d1568-7485-431c-a796-c01d7ed71a73-account-manager-sme-growth-au-at-airwallex)
Responsibilities
Develop account plans to support retention and revenue growth; build trusted relationships with founders and finance leaders; identify and close upsell/cross-sell opportunities; lead complex commercial negotiations; manage the full commercial cycle from discovery to revenue realization; translate customer needs into viable solutions; maintain pipeline forecasting; share market intelligence to improve products.
Seniority
Senior, hands-on IC