Account Manager, Enterprise
Core
Post-sales Account Manager driving adoption and growth of Payment Acceptance and POS solutions for Enterprise customers in Hong Kong.
Role type
Senior Account Manager (Fintech/Payments)
Builds
Customer adoption, usage, and expansion of Airwallex payment and commerce products
Domain
Fintech, Global Payments, Point of Sale (POS)
Deliverable
product features
Required skills
Account management, B2B relationship management, commercial acumen, payment product knowledge, cross-functional collaboration, portfolio management, stakeholder management
Preferred skills
Payment acceptance expertise, POS solutions knowledge, Salesforce proficiency
Responsibilities
Manage and grow a portfolio of Enterprise customers, drive product adoption and usage, identify upsell and expansion opportunities, monitor account health and commercial performance, act as the voice of the customer to internal teams, coordinate cross-functional support for escalations
Seniority
Senior, hands-on IC