Account Management
Core
Strategic account management for large banking and corporate customers in Latin America, focusing on retention, satisfaction, and long-term growth.
Role type
Senior Account Manager (Strategic Accounts) (via careerplan.io/jobs/24-00E-0A-C68-account-management-at-surecomp)
Builds
Long-term customer relationships and revenue growth for trade finance solutions
Domain
Fintech / Trade Finance / Banking Technology
Deliverable
client delivery
Required skills
Strategic account management, enterprise software sales, C-level stakeholder management, complex sales cycle navigation, cross-sell/upsell identification, territory planning, negotiation, solution tailoring, market insight sharing, pipeline forecasting
Preferred skills
Transaction banking knowledge, corporate customer experience, established Mexican banking network
Technologies
Cloud and on-premises trade finance solutions
Responsibilities
Own executive-level relationships with strategic banking and corporate customers, Drive customer retention and account growth, Identify cross-sell and upsell opportunities, Act as commercial owner for escalations and governance, Develop and execute territory and account plans, Lead account development and renewal processes, Collaborate with Solution Consulting, Delivery, and Product Management, Share customer feedback and market insights, Maintain accurate pipeline data and forecasts, Represent the company in customer meetings and industry events
Seniority
Senior, hands-on IC