Senior Account Manager, Enterprise
Core
Manage a portfolio of strategic enterprise customers in the DACH region to maximize Airwallex value, drive growth, and secure flagship deals for a unified global payments and financial platform.
Role type
Senior Enterprise Account Manager (Founding Member)
Builds
Global payments, FX, treasury, and embedded finance solutions for enterprise clients
Domain
Fintech / Global Payments / Financial Services
Deliverable
client delivery
Required skills
Enterprise account management, strategic account planning, commercial negotiation, multi-stakeholder relationship management, complex onboarding coordination, CRM discipline, fintech domain expertise
Preferred skills
Payments/FX/treasury/embedded finance experience, C-level stakeholder engagement, data-driven forecasting, entrepreneurial mindset
Technologies
Airwallex proprietary infrastructure, CRM systems
Responsibilities
Grow gross profit and pursue upsell/expansion opportunities; Build and execute strategic account plans with 12-18 month growth targets; Lead renewals and commercial negotiations; Build trusted relationships with senior stakeholders and run business reviews; Coordinate complex initiatives across Sales, Product, Engineering, and Legal; Maintain accurate CRM records and share customer feedback.
Seniority
Senior, hands-on IC (Founding Member)
