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Siemens Energy Graduate Program – Customer Success Manager (m/f/d)

Erlangen, BAYERNFull-time2026-03-31 → 2026-10-13

Core

Support customers transitioning to a sustainable world by enhancing experience, driving retention, and shaping product development through user insights.

Builds

Scalable growth processes and tools for future expansion

Domain

Energy technology / SaaS customer engagement

Required skills

Customer engagement, data analysis, process building, international adaptability, technical learning agility

Preferred skills

Experience with CRM systems, analytics dashboards, SaaS environments

Technologies

CRM systems, analytics dashboards, customer engagement tools

Responsibilities

Engage with customers to identify needs and provide tailored solutions, track customer progress, gather user insights to guide product development, build repeatable processes for scalable growth

Seniority

Graduate, early career