Growth Manager
Core
Drive sustainable and scalable customer acquisition, engagement, and retention for established SMEs by analyzing customer behavior and optimizing the journey from onboarding to embedded product usage.
Role type
Senior Growth Manager (Data & Strategy)
Builds
Customer journey optimization frameworks, experimentation pipelines, and data-driven growth strategies for SME banking products.
Domain
Fintech / SME Banking
Required skills
Customer behavior analysis, cohort analysis, hypothesis-led problem solving, SQL, stakeholder alignment, experimentation design, framework building, data visualization
Preferred skills
Experience in high-growth startups or consulting, CRM/analytics tool integration, complex data analysis
Technologies
SQL, CRM, analytics tools, automation platforms
Responsibilities
Lead analysis of customer behavior and lifecycle stages to identify drivers of activation and engagement; Own key growth and engagement metrics and translate insights into strategy; Manage a robust experimentation pipeline for evidence-based decisions; Build alignment across marketing, product, sales, and data teams; Develop tools, scoring frameworks, and processes for operational adoption; Drive multiple objectives concurrently with accountability for outcomes.
Seniority
Senior, hands-on IC with strategic influence