KAM
Core
Strategic account management for high-value enterprise clients, driving revenue growth and long-term success through Managed IT Services, Microsoft 365, and cybersecurity solutions.
Role type
Senior Key Account Manager (Enterprise)
Builds
Managed IT Services, Microsoft 365, and cybersecurity offerings for enterprise clients
Domain
Technology / Managed Services / Cloud Security
Required skills
Strategic account planning, solution selling, CRM proficiency, enterprise account management, lead generation, complex sales cycle management, stakeholder engagement, market intelligence analysis, business review facilitation, cross-functional collaboration
Preferred skills
Microsoft Certified, CISSP, advanced data analytics
Technologies
Microsoft 365, Salesforce, HubSpot, CRM platforms
Responsibilities
Develop and execute strategic account plans for key enterprise clients to drive revenue growth and service adoption. Lead end-to-end solution selling of Managed IT Services, Microsoft 365, and cybersecurity offerings tailored to client business needs. Serve as the primary point of contact for senior stakeholders, ensuring exceptional customer relationship management and satisfaction. Conduct regular business reviews and health checks to identify up sell, cross-sell, and retention opportunities. Collaborate with technical teams to ensure seamless implementation, support, and delivery of solutions. Utilize CRM platforms to track account activity, forecast sales, manage pipelines, and generate actionable insights.
Seniority
Senior, hands-on IC