Enterprise Account Manager, EU
Core
Strategic account management for top-tier enterprise customers, focusing on relationship building, retention, expansion, and influencing product roadmap.
Role type
Senior Enterprise Account Manager
Builds
Long-term customer partnerships and strategic account outcomes
Domain
Enterprise software / Analytics / AI
Deliverable
production ML models
Required skills
Executive relationship management, GRR/NRR ownership, complex commercial negotiation, cross-functional alignment, strategic account planning, data analysis
Preferred skills
Science/chemistry/AI passion, statistics/mathematics aptitude, scaling AM team experience
Technologies
Uncountable platform
Responsibilities
Act as executive sponsor for strategic accounts, own GRR/NRR and account health, manage high-level escalations, define long-term account approach for renewals/expansion, aggregate insights to influence product direction, align AM/Implementation/Support/ML teams, drive AM function strategy
Seniority
Mid-Senior, hands-on IC