Account Executive
Core
Manage a national territory for an AI-powered customer experience platform, focusing on growing existing accounts and acquiring new enterprise logos.
Role type
Senior Account Executive (Enterprise SaaS)
Builds
AI and ML solutions for contact centers and customer experience optimization
Domain
Enterprise SaaS / Customer Experience / AI & ML
Deliverable
production ML models | product features
Required skills
Enterprise SaaS sales, Customer Experience/Contact Center industry expertise, consultative solution-oriented selling, C-suite stakeholder management, complex multi-constituent selling, AI/ML technical proficiency
Preferred skills
Market creation experience, transformational change leadership, cross-functional partnership
Technologies
AI, ML, NLP
Responsibilities
Serve as a trusted advisor educating customers on AI/ML in contact centers, develop personalized account management strategies, execute business development through channel partners, meet quarterly/yearly bookings targets, partner cross-functionally with Product and Engineering
Seniority
Senior, hands-on IC