Strategic Account Director
Core
Develop strategy and execute sales for key strategic enterprise logos to drive revenue growth and expansion.
Role type
Senior IC strategic account director (enterprise sales)
Builds
AI-powered conversational agents for customer experience across voice, chat, email, and SMS
Domain
B2B SaaS / Conversational AI / Customer Experience
Deliverable
client delivery
Required skills
strategic account management, consultative selling, C-suite stakeholder engagement, pipeline forecasting, account planning, cross-functional collaboration, business acumen, negotiation
Preferred skills
selling AI or customer experience software, experience with large complex accounts
Technologies
Decagon conversational AI platform
Responsibilities
Develop strategy to break into and close key strategic logos, build trusted relationships with CX/Product/Operations leaders, uncover expansion opportunities, collaborate with engineering to deliver tailored solutions, forecast and report on pipeline and revenue, execute account plans, provide product feedback to influence roadmap
Seniority
Senior, hands-on IC