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Account Executive

Sydney, Australia HQ💼 Full-time🗓 2026-09-04 → 2026-09-29

Core

Foundational sales role driving growth by securing new mid-market and enterprise customers for an AI customer support platform serving fintechs, healthtechs, and marketplaces.

Role type

Senior Account Executive (Enterprise SaaS)

Builds

AI-driven customer support automation solutions

Domain

B2B SaaS / AI / Customer Support

Deliverable

production ML models

Required skills

Enterprise SaaS sales, consultative selling, technical solution selling, pipeline generation, revenue target achievement, stakeholder management, market intelligence gathering

Preferred skills

AI product experience, early-stage startup experience, building sales processes from scratch

Technologies

AI customer support platforms, Claude

Responsibilities

Own full sales cycle from prospecting to closing, develop deep understanding of customer support operations, partner with product and implementation teams, establish sales processes and best practices, provide market intelligence to inform product development, build relationships with key decision-makers, meet and exceed revenue targets

Seniority

Mid-Senior, hands-on IC with strategic influence

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