Account Manager - India
Core
Partner with enterprise customers to build, deploy, and scale conversational agents on the ElevenLabs Agents Platform, focusing on hands-on execution of agent design, persona creation, conversation flows, and tool integrations.
Role type
Senior Account Manager (Enterprise B2B SaaS/AI)
Builds
Production-ready conversational agents (voice and chat) for enterprise clients
Domain
AI/ML, Conversational AI, Enterprise Software
Deliverable
production ML models | product features
Required skills
Customer Success or Account Management for complex B2B SaaS/AI/ML, building and deploying AI agents, API integrations and SDK navigation, driving revenue outcomes and cross-sell, problem-solving and analytical skills, understanding of the Japan market landscape
Preferred skills
Experience with web, mobile, and telephony agent deployment
Technologies
ElevenLabs Agents Platform, SDKs, API integrations
Responsibilities
Advise on agent design, personas, conversation flows, and tool integrations; guide customers on deploying and scaling agents across web, mobile, and telephony; analyze agent performance data and conversational logs to identify optimization opportunities; own expansion outcomes and drive cross-sell for a defined portfolio of enterprise accounts
Seniority
Senior, hands-on IC