Sales Support Specialist | 6 Month Contract
Core
First-line support for a global sales organization of 250+ reps, resolving deal-blocking issues and ensuring data accuracy in Salesforce.
Role type
Sales Operations Specialist (Contract)
Builds
Sales process efficiency and data integrity within CRM
Domain
B2B SaaS / AI / Language Technology
Deliverable
client delivery
Required skills
Salesforce administration, CRM data management, end-to-end issue resolution, process documentation, root cause analysis, billing system familiarity
Preferred skills
Experience with ChargeBee or Zuora, handling quarter-end/year-end deal volume peaks
Technologies
Salesforce, Slack, ChargeBee, Zuora
Responsibilities
Own the Sales Operations support channel in Slack; diagnose and resolve sales process blockers; investigate and correct data quality issues; build documentation for sellers; flag recurring issues for root cause fixes; provide extended support during quarter and year-end peaks
Seniority
Mid-level, hands-on IC
