Sales Operations Analyst IV
Core
Drive revenue growth and retention for the Commercial Expansion team by providing operational rigor, forecasting discipline, and data-driven insights to optimize a high-volume mid-market book of business.
Role type
Senior GTM Field Operations Partner (Sales Operations)
Builds
Operational roadmaps, forecasting models, and scalable systems for post-sales expansion and retention.
Domain
SaaS data infrastructure (ETL/ELT) and analytics engineering
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Revenue operations (RevOps), forecasting, SaaS expansion/retention metrics (NRR, churn), stakeholder management, process optimization, data analysis, SQL, Salesforce, Looker/Tableau, AI/LLM application
Preferred skills
Product telemetry analysis, account enrichment, advanced Excel/Sheets
Technologies
Salesforce, Gong, Looker, Google Suite, Claude/ChatGPT/Gemini
Responsibilities
Partner with VP of Commercial Expansion to translate goals into operating plans; identify business challenges via data analysis and process reviews; execute solutions and measure impact; lead operational cadences like pipeline inspection and forecast calls; design requirements for post-sales systems; identify AI opportunities to drive revenue and reduce churn; act as escalation point for operational blockers.
Seniority
Senior, hands-on IC