Senior Platform Admin
Core
Managing and supporting the global Salesforce CRM platform (Sales, Service, CPQ) to enable commercial operations, data quality, and user adoption across Americas and APAC.
Role type
Senior Salesforce Platform Administrator
Builds
Salesforce Sales Cloud, Service Cloud, CPQ, MFA/SSO, LeanData, DocuSign, Dun & Bradstreet integrations
Domain
Commodities price reporting / CRM / SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Salesforce Administration (ADM-201), Salesforce Flows, Apex basics, Microsoft Excel, Agile/Scrum, data quality management, stakeholder management
Preferred skills
Marketing automation, order management, business analysis, Salesforce CPQ, Salesforce Platform App Builder
Technologies
Salesforce, Jira, Microsoft 365, Data Loader, Lucidchart, Visio
Responsibilities
Resolve and escalate Salesforce support tickets; define and enforce data standards; configure platform enhancements; support project team with testing and training; manage technical debt; act as primary contact for Americas PM.
Seniority
Senior, hands-on IC