Account Manager – QLD
Core
Manage and grow a portfolio of AUCyber customers, driving revenue through upsell, cross-sell, and service expansion while identifying new business opportunities.
Role type
Account Manager (Managed Security Services)
Builds
Managed security services and IT solutions for mid-market corporate clients and government entities
Domain
Cybersecurity and Managed Services
Deliverable
client delivery
Required skills
Account management, sales, customer success, commercial acumen, CRM platform usage, stakeholder management, cloud infrastructure knowledge, managed services knowledge, cyber security knowledge
Preferred skills
Pipeline management, forecasting, contract negotiation, customer health monitoring
Technologies
HubSpot
Responsibilities
Manage and grow customer portfolio, identify new business opportunities, build relationships with key stakeholders, lead customer meetings and negotiations, manage contract renewals, monitor customer health and performance, act as primary point of contact, collaborate with Pre-Sales/Product/Delivery teams, maintain pipeline and CRM records
Seniority
Mid-level, hands-on IC
