Account Manager UKI
Core
Strategically manage mid-market SaaS accounts to drive expansion revenue through upsells, cross-sells, and new entity acquisitions by proving ROI and aligning product capabilities with evolving customer needs.
Role type
Mid-market SaaS Account Manager (Customer Growth & Expansion)
Builds
Expansion revenue and platform adoption for mid-market finance teams
Domain
SaaS / Spend Management / B2B Finance
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Value-based selling, consultative approach, contract negotiation, MEDDICC qualification, complex commercial negotiation, multi-threading across stakeholders, data-driven forecasting, SaaS account management experience
Preferred skills
Experience with mid-market organizations, ability to map complex org structures, proactive growth mindset
Technologies
Pleo platform, MEDDICC framework
Responsibilities
Identify and close upsell/cross-sell opportunities within assigned book of business; Build deep relationships with key stakeholders to uncover whitespace; Qualify opportunities using MEDDICC; Showcase new product features and workflows; Create custom proposals and business cases; Lead commercial conversations to secure terms reflecting value; Use usage data and ROI metrics to pitch new functionality.
Seniority
Individual Contributor, Mid-level to Senior