Head of Sales and Operations (Melbourne)
Core
Lead sales and operational excellence for Clarence's Melbourne locations, converting legal practitioners into long-term members and driving commercial performance.
Role type
Senior IC Head of Sales and Operations
Builds
Premium workspaces, meeting rooms, and support services for independent legal practitioners
Domain
Professional services / Legal sector / Flexible workspace
Required skills
Sales and negotiation, P&L management, team leadership, CRM management, budget ownership, member lifecycle management, operations strategy
Preferred skills
Legal sector experience, coworking/flexible workspace background, hospitality mindset
Technologies
CRM systems, business forecasting tools
Responsibilities
Own end-to-end sales process including tours and closing; manage revenue budget and financial performance; lead Location Managers and Member Services teams; oversee premises management and compliance; drive member retention and renewals
Seniority
Senior, hands-on IC
