Director, Strategic Accounts
Core
Develop strategy to close key strategic logos and expand business with large, complex accounts for a conversational AI platform.
Role type
Director, Strategic Accounts
Builds
AI agents for personalized customer interactions across voice, chat, email, and SMS
Domain
Conversational AI / Customer Experience
Deliverable
client delivery
Required skills
strategic account management, consultative selling, C-suite communication, business acumen, pipeline forecasting, cross-functional collaboration
Preferred skills
selling AI or customer support/experience software
Responsibilities
Develop and execute account plans, forecast and report on pipeline and revenue, provide feedback to product teams to influence roadmap, maintain expert knowledge of products and industry trends
Seniority
Director, hands-on IC
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