Enterprise Sales Engineer - Strategic
Core
Strategic Sales Engineer owning end-to-end technical pre-sales for high-value enterprise accounts, acting as the trusted technical expert to scope use cases, design demos, and lead architecture reviews.
Role type
Senior Strategic Sales Engineer (Enterprise AI)
Builds
Sierra's customer-facing AI agent platform
Domain
Enterprise AI / Customer Service Automation
Deliverable
production ML models
Required skills
Strategic account management, end-to-end technical pre-sales, solution architecture, security discussions, C-suite relationship building, AI tool proficiency, account growth
Preferred skills
Translating technical logic to product requirements, selling technical AI products
Technologies
AI agents, Sierra platform
Responsibilities
Own the end-to-end technical pre-sales process for strategic accounts, lead technical and architecture reviews, mentor SE team members and set standards, stay with accounts through handoff and expansion, inform product roadmap based on customer insights
Seniority
Senior, hands-on IC
