Account Manager, SME & Growth
Core
Manage and grow a portfolio of enterprise clients acquired by sales teams, focusing on retention, upselling, and expanding service offerings within specific verticals.
Role type
Senior Account Manager (SME & Growth)
Builds
Long-term client relationships and expanded payment transaction volumes for global businesses
Domain
Fintech, Cross-border payments, Global banking
Deliverable
client delivery
Required skills
Team management, Strategic planning, Industry solution design, Data analysis, Market insight, Client communication
Preferred skills
Experience in cross-border payments, Foreign exchange, Cross-border e-commerce, B2B trade, International logistics
Responsibilities
Develop maintenance, renewal, and upsell plans for assigned client segments; Guide team execution to meet targets and drive transaction volume; Deepen understanding of industry pain points to co-create comprehensive solutions with product teams; Monitor industry trends to provide feedback for business sustainability