Assistant Relationship Manager, Enterprise
Core
Post-sales Account Manager driving adoption and growth of Payment Acceptance and POS solutions for Enterprise customers in Hong Kong.
Role type
Senior IC Account Manager (Fintech/Payments)
Builds
Payment Acceptance and Point of Sale product adoption and usage
Domain
Fintech, Global Payments, Commerce
Deliverable
product features
Required skills
Account management, B2B sales, Payment product knowledge, Stakeholder management, Commercial acumen, CRM proficiency
Preferred skills
Fintech/Payments industry experience, Payment Acceptance/POS domain expertise, Salesforce experience
Responsibilities
Manage and grow a portfolio of Enterprise customers, Drive adoption of Payment Acceptance and POS solutions, Identify upsell and expansion opportunities, Monitor account health and usage trends, Act as the voice of the customer to internal teams, Coordinate cross-functional support for escalations
Seniority
Mid-Senior, hands-on IC