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Strategic Account Director - West

💼 Full-time💰 $340,000–$340,000🗓 2024-11-12 → 2026-09-26

Core

Develop strategy to close key strategic logos for Decagon's conversational AI platform and expand business with large, complex accounts.

Role type

Strategic Account Executive (Enterprise Sales)

Builds

Conversational AI agents for personalized customer experiences across voice, chat, email, and SMS

Domain

B2B SaaS / Customer Experience / Artificial Intelligence

Deliverable

client delivery

Required skills

strategic account management, consultative selling, C-suite communication, pipeline forecasting, cross-functional collaboration, business acumen, stakeholder management

Preferred skills

selling AI or customer support/experience software

Responsibilities

Develop and execute account plans for strategic deals, forecast and report on pipeline and revenue, provide product feedback to influence roadmap, maintain expert knowledge of products and industry trends

Seniority

Mid-Senior, hands-on IC

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