Sr. Customer Success Manager
Core
Managing world-class partnerships with clients to ensure they optimize the use and value of PointClickCare's solutions, driving engagement at the C-level.
Role type
Senior Customer Success Manager
Builds
Client partnerships and solution adoption for acute and long-term post-acute care markets
Domain
Healthcare technology / Post-acute care
Deliverable
client delivery
Required skills
Business consulting background, Enterprise knowledge, C-level engagement skills
Preferred skills
Passion for the future of work
Responsibilities
Managing client partnerships, Ensuring clients optimize solution value, Driving C-level engagement, Traveling to client locations
Seniority
Senior, hands-on IC