CareerPlan

Sr. Customer Success Manager

Remote, USARemoteFull-time2026-10-09 → 2026-11-10

Core

Managing world-class partnerships with clients to ensure they optimize the use and value of PointClickCare's solutions, driving engagement at the C-level.

Role type

Senior Customer Success Manager

Builds

Client partnerships and solution adoption for acute and long-term post-acute care markets

Domain

Healthcare technology / Post-acute care

Deliverable

client delivery

Required skills

Business consulting background, Enterprise knowledge, C-level engagement skills

Preferred skills

Passion for the future of work

Responsibilities

Managing client partnerships, Ensuring clients optimize solution value, Driving C-level engagement, Traveling to client locations

Seniority

Senior, hands-on IC