Engagement Manager
Core
Own end-to-end relationships, expansion, and renewals for the world's largest manufacturers, acting as the primary growth engine for annual accounts.
Role type
Senior IC Engagement Manager (B2B SaaS)
Builds
Daptic, a regulatory intelligence platform for physical product compliance
Domain
Manufacturing / Product Compliance / Regulatory Intelligence
Deliverable
client delivery
Required skills
Account management, stakeholder cultivation, workflow mapping, implementation management, deal cycle ownership, commercial instincts, organizational skills, AI tool proficiency
Preferred skills
Software deployment experience, manufacturing or product compliance industry knowledge, early-stage startup growth experience
Responsibilities
Cultivate relationships with all account stakeholders from budget holders to daily users, identify new expansion opportunities, plan and host user sessions, map workflows and use cases, deploy and configure the product for new users, tailor user documentation, lead recurring executive touchpoints, manage renewals and expansion deals
Seniority
Senior, hands-on IC