Relationship Manager, Mid Market
Core
Own and grow a portfolio of mid-market customers for Fin (AI Customer Agent), driving revenue expansion, retention, and long-term loyalty.
Role type
Mid-market Account Executive (Existing Business)
Builds
Fin AI Customer Agent platform for mid-market businesses
Domain
SaaS / AI Customer Experience
Deliverable
production ML models
Required skills
Quota-carrying sales experience, SaaS sales, enterprise procurement navigation, AI product knowledge, revenue growth
Preferred skills
Communication, commercial instincts, intellectual curiosity, leadership, influencing
Technologies
Fin, Salesforce, Intercom, AI models
Responsibilities
Manage mid-market customer portfolio, engage executives to position AI solutions, design territory strategies for expansion, partner cross-functionally with Marketing/Product, analyze performance metrics, mentor peers
Seniority
Mid-level, quota-carrying IC