Account Manager, SME & Growth
Core
Manage and grow a portfolio of US-based small and medium-sized business accounts, helping them adopt Airwallex's global financial platform to solve cross-border financial challenges.
Role type
Senior Account Manager (SME & Growth)
Builds
Global financial operations platform for SMBs
Domain
Fintech / Global Payments
Required skills
Account management, value-based solution selling, complex sales cycle navigation, revenue growth via upsell/cross-sell, stakeholder management (CFOs/CEOs), CRM usage (Salesforce), data analysis
Preferred skills
Fintech/payments domain expertise, strategic financial technology advisory, analytical problem-solving, high-volume portfolio management
Technologies
Salesforce, spreadsheets, dashboards
Responsibilities
Own a portfolio of ~200 US SMB accounts, build trusted relationships with senior stakeholders, drive product adoption and identify upsell opportunities, expand use of FX/Cards/Payments solutions, partner with internal teams to resolve challenges, act as voice of customer to improve products
Seniority
Mid-Senior, hands-on IC